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Outbound Sales Manager - New York Mint

Location:Burnsville, MN
Salary Range:DOE
Benefits:Comprehensive Benefits Package
Employment Type:Full Time
Description:Asset Marketing Services, Inc. / New York Mint, LLC. specializes in developing and marketing rare and collectible coins from around the world. In over 28 years of business, we have obtained 350,000+ very satisfied customers who have helped us achieve our A+ rating from the Better Business Bureau. Asset Marketing Services, Inc. has shown double digit compounded annual growth over the last five years!!

Asset Marketing Services, Inc. / New York Mint, LLC. is seeking a dynamic, high energy Outbound Sales Manager to take our current $230 million business to new heights through skillful matching of the right story to the right customer.

We provide a competitive salary and excellent benefits package. If interested in this exciting opportunity, please submit your resume and salary requirements online.
Duties:• Manage our Sales Representatives to each individual’s highest potential of selling skills, productivity and customer satisfaction in order to achieve sales goals and metrics as forecasted by Executive Leadership.

• Responsible for all metrics of the call center. Those to include: daily/weekly and campaign – net written OB goals, dials, talk-time, daily distinct customer sales, close percentage, returns and cancels and growth of each reps Managed Account base.

• Develop financially motivating programs (spifs) that energize and motivate the sales teams. This responsibility also includes tracking metrics and dollars spent to determine ROI for future spif programs.

• Assure FTC compliance management requirements are met in full. Ensuring ethical, professional, and positive behavior standards.

• Assist individual sales associates in reaching personal goals, including sales, new accounts, up-sell ratio, and account development activities. Work with the basic development of new hires to include selling skills, market and product knowledge.

• Manage, coach and motivate sales people with guidelines of department and company policies and procedures.
Qualifications:• 4 year degree in marketing or business related discipline is preferred.

• 4-6 years of experience in a progressive hands-on Outbound Sales Management role preferred.

• Demonstrated success with outbound sales and motivational techniques.

• Ability to prioritize workload and perform in a fast pace environment, while multi-tasking various responsibilities.

• Experience with writing and conducting performance reviews that are specific with defined goals and actions.

• Ability to work with other departments to resolve conflicts/problems and achieve positive results.

• Excellent verbal and written communication skills are a must.

• Ability to work with Microsoft Word, Excel, Outlook

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